Privacy Policy

How Exchangoria handles customer information.

This Privacy Policy explains the categories of information that may be collected and how they may be used when a customer interacts with Exchangoria.

Request-led service

Quote, wallet and transfer support in one workflow.

  • Currency and digital asset quote requests
  • Software wallet setup guidance
  • Compliance-led customer onboarding
  • Clear fee and service information

Information we may collect

We may collect contact details, identity information, business information, transaction request information, wallet-address information, device and browser data, support messages, and compliance documentation submitted by a customer.

How information is used

  • To respond to support and quote requests
  • To perform customer onboarding and compliance checks
  • To review fraud, sanctions, AML, and operational risk
  • To maintain records required for legal, regulatory, accounting, and dispute-resolution purposes
  • To improve website security and service reliability

Retention and rights

Records may be retained where required for legal, regulatory, accounting, security, and dispute-resolution purposes. Requests about privacy records can be sent to support@exchangoria.org. Last updated: May 28, 2026.